Subject: Re: Refund Not Processed / 9616179204
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, prince malik <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 3 Feb 2021 22:28:17 -0700 (MST)

Hi Team, 

Please note that as per the WH the RMA 1000218262 has been processed, however the status now is REACHED_WAREHOUSE, 

Need your assistance. 

Regards 
Shakeeb 

From: "prince malik" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, January 19, 2021 3:27:44 PM 
Subject: Refund Not Processed/9616179204 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 21, 2020 
Order ID: 9616179204 
Tracking ID: 46044043625 
RMA: 1000218262 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 26 Nov, 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Prince