Subject: Re: POD Issue - 6247550047
From: Sanjana Suresh <[email-masked]>
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Bhaskar Mandelia <[email-masked]>
Date: Wed, 3 Feb 2021 16:19:00 +0000

Hi @Ramesh Gottimukkala<mailto:[email-masked]>,

Please share the POD copy for the subject order.

Thanks and Regards,
Sanjana Suresh

________________________________
From: Akshay Berry <[email-masked]>
Sent: Wednesday, February 3, 2021 6:23:12 PM
To: Apoorv Joshi <[email-masked]>; Sanjana Suresh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; Bhaskar Mandelia <[email-masked]>
Subject: RE: POD Issue - 6247550047

Hi @Sanjana<mailto:[email-masked]>,

Please assist to get the POD asap for the subject order.

Tracking ID:  Z2411490

Regards,

Akshay Berry

Email: [email-masked]<mailto:[email-masked]>

T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, February 3, 2021 3:47 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: POD Issue - 6247550047
Importance: High

External email sender, please take precaution.

Hi Team,

Kindly assist in getting the POD with signature and ID proof on the below case as customer is denying receiving the order. We have already contacted the courier partner multiple times and the only response we aare getting from them is "Kindly hold we will share the POD asap", "Kindly hold we are still investigating this".

The case is pending since Dec 2020, please look into this. Thank you for your help!

Regards,

Apoorv

________________________________

From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 28, 2021 1:43:19 AM
Subject: POD /// 6247550047

Hi Team,

Problem Statement: POD

Order Date :   Nov 26, 2020

Order ID:  6247550047

Tracking ID:  Z2411490

Assistance Required: Need Urgent POD

Issue Description: As per tracking the order is delivered on Nov 29  but the customer is claiming that he has not received the order.

Kindly check and provide us the POD.

Regards,

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