Subject: Re: Late Collection - 9616083656
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Dipesh Regmi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ashish Karini <[email-masked]>, escalations dxbteam <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Wed, 3 Feb 2021 08:39:16 -0700 (MST)

Hi Jessie, 

Can you please assist in arranging the collection on the below, as per customer they were contacted on Feb 2, 2021 by the courier partner regarding this collection but nobody came to collect the items from the customer. 

Case pending since Dec 2020. Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Dipesh Regmi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ashish Karini" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Sent: Monday, February 1, 2021 8:20:28 PM 
Subject: Re: Late Collection - 9616083656 

Hi Team, 

Please assist in arranging the collection on the below. Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, January 27, 2021 2:30:50 AM 
Subject: Fwd: Late Collection - 9616083656 

Hi Team, 

Late Collection 
Order Date: Nov 21, 2020 
Order ID: 9616083656 
Tracking ID: RP012021001260 (Old RP121720001061) 

Assistance Required: Need to update phone number 

Issue Description: Customer share his alternate number. Please contact customer on #0503236141 or #0589775583. 

The customer is complaining that she has received a call from the courier team, but she was not at home. The courier guy told that they will be attempting the pick up at a later date, but nothing done. Please pickup the item on priority. 

Regards, 
Nikhil