Subject: RE: Late return 9623338622, Tracking ID: RP122120001209
From: Vaibhav Ohri <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Dipesh Regmi <[email-masked]>, Ashish Karini <[email-masked]>, "Anwar P. Panery" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Fatma Maher <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 3 Feb 2021 13:57:17 +0000

Dear Apoorv

It has already ben sent to conloc on 23rd Dec.

Regards

Vaibhav Ohri

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, February 3, 2021 5:44 PM
To: Vaibhav Ohri <[email-masked]>; Dipesh Regmi <[email-masked]>; Ashish Karini <[email-masked]>; Anwar P. Panery <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Fatma Maher <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Late return 9623338622, Tracking ID: RP122120001209

External email sender, please take precaution.
Hi Team,

Kindly look into the below return as per the warehouse the item has not been received there.

Order Date : Dec 20, 2020
Order ID: 9623338622
Tracking ID: RP122120001209

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Fatma Maher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 29 January, 2021 17:17:04
Subject: Technical Issue 9623338622

Hi Team,

Problem Statement: Technical Issue

Order Date : Dec 20, 2020
Order ID: 9623338622
Tracking ID: RP122120001209

Assistance Required: Urgent return at the warehouse

Issue Description: As per hybris and fareye tracking site that the order has been delivered to the WH, so i have escalated to the WH, but the have replied me that We have not received the shipment. Now the customer is asking for her refund. Kindly check and assist.

Regards,
Fatma Maher

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