Subject: Re: Proof of delivery-9628528116
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, KISHAN SINGH <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 3 Feb 2021 05:51:07 -0700 (MST)

HI Team, 

Kindly assist to get the POD on the below case, case escalated to LMG multiple times but no response. Customer is denying receiving this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "KISHAN SINGH" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, January 28, 2021 8:46:05 PM 
Subject: Proof of delivery-9628528116 

Hi Team, 

Problem Statement: Proof of delivery 
Order Date :Jan 13, 2021 
Order ID:9628528116 
Tracking ID:FP011421001248 

Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 1/14/21 and as per LMG website the order delivered to customer on 1/19/21, But customer Proclaiming that he has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
krishan