Subject: POD Issue - 6247550047
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 3 Feb 2021 04:47:11 -0700 (MST)

Hi Team, 

Kindly assist in getting the POD with signature and ID proof on the below case as customer is denying receiving the order. We have already contacted the courier partner multiple times and the only response we aare getting from them is "Kindly hold we will share the POD asap", "Kindly hold we are still investigating this". 

The case is pending since Dec 2020, please look into this. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, January 28, 2021 1:43:19 AM 
Subject: POD /// 6247550047 

Hi Team, 

Problem Statement: POD 

Order Date : Nov 26, 2020 
Order ID: 6247550047 
Tracking ID: Z2411490 
Assistance Required: Need Urgent POD 

Issue Description: As per tracking the order is delivered on Nov 29 but the customer is claiming that he has not received the order. 
Kindly check and provide us the POD. 

Regards,