Subject: Re: Refund not processed for damaged item reached at Warehouse // 8217667825
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: murugapandian mani <[email-masked]>, escalations dxbteam <[email-masked]>, tejinder singh <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Wasim Qureshi <[email-masked]>, midhun madhu <[email-masked]>
Date: Wed, 3 Feb 2021 04:36:09 -0700 (MST)

Hi Jessie, 

Can you please assist in closing the below case. Case pending since Dec 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]> 
Cc: "murugapandian mani" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "tejinder singh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Wasim Qureshi" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Thursday, January 28, 2021 2:53:43 PM 
Subject: Re: Refund not processed for damaged item reached at Warehouse // 8217667825 

Hi Jessie, 

Can you please assist on the below case. WWD item is already collected and wh have processed it from their end but on hybris RMA status us still showing reached at warehouse. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "murugapandian mani" <[email-masked]>, "tejinder singh" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Wasim Qureshi" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Wednesday, January 27, 2021 8:49:10 PM 
Subject: Re: Refund not processed for damaged item reached at Warehouse // 8217667825 

Hi Team, 

Please assist in getting the refund processed on the below case for the returned items, the following RMA is showing reached at warehouse: 1000412314. As per Wh they have mentioned the return processing is done from their end on the below. 

Thank you for your help! 

Regards, 
Apoorv 

From: "tejinder singh" <[email-masked]> 
To: "murugapandian mani" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Wasim Qureshi" <[email-masked]>, "midhun madhu" <[email-masked]>, "murugapandian mani" <[email-masked]> 
Sent: Wednesday, January 6, 2021 4:30:00 PM 
Subject: RE: Refund not processed for damaged item reached at Warehouse // 8217667825 

Dear Mani, 

Please find below RDO detail. 

Regards, 

Tejinder Singh. 

From: Murugapandian Mani 
Sent: Wednesday, January 06, 2021 12:13 PM 
To: seeta.seeta <[email-masked]>; Tejinder Singh <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Wasim Qureshi <[email-masked]>; Midhun Madhu <[email-masked]> 
Subject: RE: Refund not processed for damaged item reached at Warehouse // 8217667825 

Dear Tejinder 

Pls update about the RDO status of this invoice to check further. 

Regards/Mani 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 6, 2021 11:33 AM 
To: Karthik Thirumurthy < [ mailto:[email-masked] | [email-masked] ] >; Murugapandian Mani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shafeeque < [ mailto:[email-masked] | [email-masked] ] >; Tejinder Singh < [ mailto:[email-masked] | [email-masked] ] >; Wasim Qureshi < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund not processed for damaged item reached at Warehouse // 8217667825 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 6 January, 2021 13:47:07 
Subject: Refund not processed for damaged item reached at Warehouse // 8217667825 

Hi Team, 

Problem Statement: Refund not processed for damaged item reached at Warehouse 

Order Date : Nov 26, 2020 

Order ID: 8217667825 

Tracking ID: 15325158217667825 

Item: 162504860 - - Melvan Vintage Relax Chair 

Assistance Required: Damaged Item Received 

Issue Description:The items is received at warehouse and the status is " Reached at Warehouse " . 

Please process the refund . 

Regards, 

Shafeeque 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com