Subject: RE: Regarding product inquiry/ Ticket id - 1933741
From: Anupama Maharjan <[email-masked]>
To: Althaf Sulaiman <[email-masked]>, Apoorv Joshi <[email-masked]>, Aldrin Patron <[email-masked]>, Anees Mansoor <[email-masked]>, Adisha Dua <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, ARUNJAY RAJ <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Date: Wed, 3 Feb 2021 10:08:18 +0000

Thank You @Althaf Sulaiman<mailto:[email-masked]>
Checked and verified.

From: Althaf Sulaiman <[email-masked]>
Sent: Wednesday, February 3, 2021 9:56 AM
To: Anupama Maharjan <[email-masked]>; Apoorv Joshi <[email-masked]>; Aldrin Patron <[email-masked]>; Anees Mansoor <[email-masked]>; Adisha Dua <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; ARUNJAY RAJ <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Subject: RE: Regarding product inquiry/ Ticket id - 1933741

Hi @Anupama Maharjan<mailto:[email-masked]>

Changes are done and pushed.

https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original---Small/p/162326491-BSRG170220<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fae%2Fen%2FBaby-and-Moms%2FNursery%2FBedsheets-and-Linen%2FBABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original---Small%2Fp%2F162326491-BSRG170220&data=04%7C01%7Canupama.maharjan%40landmarkgroup.com%7C65b0398c5129458fd20b08d8c8085df1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637479285546098287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=OXj2RC1LTMbK0sznGE7UuMrNudMmhEXiD7LRnlGcHbs%3D&reserved=0>

Thanks & Regards,
Althaf Sulaiman
Web Team | Landmark Group
w: webteam.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fl.facebook.com%2F%3Fu%3Dhttp%253A%252F%252Fwebteam.com%252F%26e%3DATNeWAanyPnhgXGvbxDTfJBJvP38AVfyKtJ4bqsJeZpIIiNnscvkxmSDZc2q5nO0DkufhrhceBCbBU1PijspajrNGMjqt2lhiuSK763zzwxElvV2KtMjZEui8A5-1kI&data=04%7C01%7Canupama.maharjan%40landmarkgroup.com%7C65b0398c5129458fd20b08d8c8085df1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637479285546098287%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=oA3dehfPOabtL%2FeW7578Ml4v9IILtk%2Fn5MrT5AmxGrc%3D&reserved=0>
t: +971 4517 2062
m:+971509706238

From: Anupama Maharjan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 3, 2021 9:40 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Aldrin Patron <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Anees Mansoor <[email-masked]<mailto:[email-masked]>>; Adisha Dua <[email-masked]<mailto:[email-masked]>>; Althaf Sulaiman <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; ARUNJAY RAJ <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Regarding product inquiry/ Ticket id - 1933741

Hello Team,

  1.  Size : Small
  2.  Product Dimension: 55.9 x 30.5 x 0.6 centimeters
  3.  Temperature TOG: 1.0 TOG

(  20 - 24°C / 68 - 75°F ) Ideal fabric for moderate temperatures.

Item link: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original/p/162326491<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fae%2Fen%2FBaby-and-Moms%2FNursery%2FBedsheets-and-Linen%2FBABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original%2Fp%2F162326491&data=04%7C01%7Canupama.maharjan%40landmarkgroup.com%7C65b0398c5129458fd20b08d8c8085df1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637479285546108285%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MI%2BOnpbYxjiP02AagBajpFKRGCmbiq7kyvjX6CumGN4%3D&reserved=0>

@Althaf Sulaiman<mailto:[email-masked]>, please add these value on PDP as well.

Regards,

Anupama

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, February 2, 2021 8:24 PM
To: Aldrin Patron <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>; Anees Mansoor <[email-masked]<mailto:[email-masked]>>; Adisha Dua <[email-masked]<mailto:[email-masked]>>; Anupama Maharjan <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; ARUNJAY RAJ <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Regarding product inquiry/ Ticket id - 1933741

External email sender, please take precaution.
Hi Team,

Kindly assist us to get the below product details as per the customer request.

1. Size
2. Temperature TOG

Item link: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original/p/162326491<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fae%2Fen%2FBaby-and-Moms%2FNursery%2FBedsheets-and-Linen%2FBABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original%2Fp%2F162326491&data=04%7C01%7Canupama.maharjan%40landmarkgroup.com%7C65b0398c5129458fd20b08d8c8085df1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637479285546108285%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=MI%2BOnpbYxjiP02AagBajpFKRGCmbiq7kyvjX6CumGN4%3D&reserved=0>

Thank you for your help.

Regards,
Apoorv

________________________________
From: "ARUNJAY RAJ" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 13 January, 2021 21:25:57
Subject: Regarding product inquiry/ [email-masked]<mailto:[email-masked]>

Hi Team,

Problem Statement:  Customer want  to know the size and temperature of the LOVE TO DREAM Swaddle UP Original

  Customer email id - [email-masked]<mailto:[email-masked]>

Ticket id - 1933741
Assistance Required: Customer requested to  provide the size and and temperature TOG for the below product as this information is not provided online: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original/p/162326491<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fae%2Fen%2FBaby-and-Moms%2FNursery%2FBedsheets-and-Linen%2FBABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original%2Fp%2F162326491&data=04%7C01%7Canupama.maharjan%40landmarkgroup.com%7C65b0398c5129458fd20b08d8c8085df1%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637479285546118282%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g1aWwBZJY68tEkxKiCy%2BsAQYytzrA%2BNS1iAf6nnF76I%3D&reserved=0>

Already escalated as per matrix but did not receive any response

Kindly check and do the needful

Regards,
Arunjay Raj Chouhan

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