Subject: Re: Regarding product inquiry/ Ticket id - 1933741
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, ARUNJAY RAJ <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Tue, 2 Feb 2021 09:23:43 -0700 (MST)

Hi Team, 

Kindly assist us to get the below product details as per the customer request. 

1. Size 
2. Temperature TOG 

Item link: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original/p/162326491 

Thank you for your help. 

Regards, 
Apoorv 

From: "ARUNJAY RAJ" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 13 January, 2021 21:25:57 
Subject: Regarding product inquiry/ [email-masked] 

Hi Team, 

Problem Statement: Customer want to know the size and temperature of the LOVE TO DREAM Swaddle UP Original 

Customer email id - [email-masked] 

Ticket id - 1933741 

Assistance Required: Customer requested to provide the size and and temperature TOG for the below product as this information is not provided online: https://www.babyshopstores.com/ae/en/Baby-and-Moms/Nursery/Bedsheets-and-Linen/BABYSHOP-LOVE-TO-DREAM-Swaddle-UP-Original/p/162326491 

Already escalated as per matrix but did not receive any response 

Kindly check and do the needful 
Regards, 
Arunjay Raj Chouhan