Subject: RE: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Vaibhav Ohri <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Ashish Karini <[email-masked]>
Date: Tue, 2 Feb 2021 12:39:48 +0000

@Dipesh Regmi<mailto:[email-masked]>

For your action please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, February 2, 2021 4:33 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Vaibhav Ohri <[email-masked]>; saikat das <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Ashish Karini <[email-masked]>
Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

External email sender, please take precaution.
Hi Team,

Please assist to arrange the collection on the below. We have already marked the following AWB for reattempt: RP111020001921. Collection not attempted since Dec 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "saikat das" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ashish Karini" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 30, 2021 2:49:19 PM
Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

Hi Vaibhav,

Please assist in arranging the collection on the below case on priority as case pending since Nov 2020, customer details are as follows:

Shaik Rahman
+971569126065
lootah building 127-1305,flat no-221.
Hor Al Anz
Dubai
United Arab Emirates (AE)

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "saikat das" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 7:40:03 PM
Subject: RE: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

@Vaibhav Ohri<mailto:[email-masked]> @Saikat Das<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 9:55 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

External email sender, please take precaution.
Hi Team,

Kindly assist us on the below collection as we are not getting any response from the courier team.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "ashish karini" <[email-masked]<mailto:[email-masked]>>, "anwar panery" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 24 November, 2020 23:46:07
Subject: Re: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

Hi Team,

With respect to AWB -  RP111020001921

Please note the customer has informed us that he is going to leave the country this week and hence he requested for the same to arrange the collection in this week only.

We request you to please do the needful on a priority it's been more that 15 days since the collected request has been generated.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 24 November, 2020 23:40:23
Subject: Late Collection Case id - 1702675 Order Date: 11/7/2020 Order ID: 9612828127

Hi Team,

Any update on the below collection.

Problem Statement: What is the issue (Late Collection) Courier Team

Case id - 1702675
Order Date: 11/7/2020
Order ID: 9612828127
Tracking ID: RP111020001921

Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 10/10/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Manish

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com