Subject: RE: RRN With reference to order #6257992045
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Yahya <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 2 Feb 2021 11:25:01 +0000

@Apoorv Joshi<mailto:[email-masked]>

RRN 036017061622

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, February 2, 2021 3:14 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Yahya <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Re: RRN With reference to order #6257992045

External email sender, please take precaution.
Hi Jessie/Malik,

Kindly asisst on the below case. Rejected refund case, customer already allowed 3 weeks and still complaining they did not receive the refund. We have also checked the MADA sheet for failed transaction already for RRN but the order is not in the sheet.

Please advise further. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Yahya" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 24, 2021 9:36:22 PM
Subject: RRN With reference to order #6257992045

Hi Team,

With reference to order #6257992045

The refund has been done on 1/3/21 (shared with payfort). But customer still complaining that he has not got the refund. We request you to please share the RRN.

Regards,
Yahya

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