Subject: You have new messages in Group: Livesalesman Team
From: "Freshconnect" <[email-masked]>
To: "Fauzan Musalman" <[email-masked]>
Date: Tue, 02 Feb 2021 07:12:17 +0000 (UTC)

Hey Fauzan Musalman ,

You have new message(s) in this group.

Livesalesman Team

J

good morning team. our chats has increased since we disabled bots. what are the top concerns?

Jessie Kathleen Go Caparas

S

Good morning jessie

Shakeeb Arsalan

S

most of the queries we are getting from the customers are regarding:
- Linking Shukran
- Not getting the confirmation message for C&C orders
- the return request

Shakeeb Arsalan

J

Shakeeb Arsalan

most of the queries we are getting from the customers are regarding:
- Linking Shukran
- Not getting the confirmation message for C&C orders
- the return request

for Shukran issues - are they not getting any code to link?

Jessie Kathleen Go Caparas

S

some of them are not getting the code and some are getting themessage that the MO is already registered

Shakeeb Arsalan

S

when we check we do not find the customer is having any account with us

Shakeeb Arsalan

Join the conversation now

Collaborate on the go!

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.