Subject: Re: Wrong JIRA Project
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Saurabh Dadu <[email-masked]>, Deeksha Dadu <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Mon, 1 Feb 2021 23:59:49 -0700 (MST)

Hi Jessie, 

Sorry for that. 

Well noted, All the agents have been informed already about the same. 

Will strictly convey the same to all of the agent once again & will keep on monitoring to make sure that all of them are doing it the right way. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Tuesday, February 2, 2021 12:19:15 PM 
Subject: Wrong JIRA Project 

Hi Team, 

I am getting a lot of feedback emails related to JIRA tickets created under a wrong project. 

These has been rejected. 

Please ensure that the correct project is selected when raising a ticket – this will delay the resolution of your cases. 

[ https://landmark.atlassian.net/browse/WWS-65 | https://landmark.atlassian.net/browse/WWS-65 ] 

[ https://landmark.atlassian.net/browse/WWS-68 | https://landmark.atlassian.net/browse/WWS-68 ] 

[ https://landmark.atlassian.net/browse/WWS-69 | https://landmark.atlassian.net/browse/WWS-69 ] 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com