Subject: Re: Refund Order ID:2000465931, 2000444999
From: Apoorv Joshi <[email-masked]>
To: Alinaqi Bhavnagri <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Yahya <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Mon, 1 Feb 2021 07:29:28 -0700 (MST)

Hi Alinaqi, 

Kindly assist us to get the bank transfer processed for the Hybris ticket id - 00091005 and 00091006 

Order ID:2000465931, 2000444999 

Thank you for your help. 

Regards, 
Apoorv 

From: "Yahya" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 26 January, 2021 12:39:20 
Subject: Refund Order ID:2000465931, 2000444999 

Hi Team, 

Please Initiate the refund for the below orders numbers as we informed that the bank details of the customer has been updated . 

Problem Statement:the refund has been done but its not appear on the customer's credit for 2 orders 

Order Date :Nov 11, 2020 
Order ID:2000465931, 2000444999 
Tracking ID:43823507641,43822901754 

Amount: (EGP218.40+256+576) 
Assistance Required:Need an urgent refund 
Regards, 
CS Team Yahya Ahmed Mohammed Ali Al- Dhurafi