Subject: Order Delay - 6263862054(Urgent)
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>, PRINCE MALIK <[email-masked]>
Date: Mon, 1 Feb 2021 07:06:35 -0700 (MST)

Hi Team, 

With reference to the order number: 6263862054 
AWB: CRDSAL0153578521 

Kindly assist in getting an update on this from Saudi post, we are escalating to Saudi post since Jan 17, 2021 to arrange the deliver and customer has contacted regarding this via chat multiple times as well but we are unable to provide any update to the customer as no response from courier. 

Please assist to arrange the delivery in this if possible as customer is chasing for their order. Customer has also confirmed that the provided contact number is correct. 

Thank you for your help! 

Regards, 
Apoorv