Subject: Re: Call Back request - 9616405510
From: Apoorv Joshi <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 1 Feb 2021 05:28:16 -0700 (MST)

Hi Nikhil, 

Changed the customer's email to the correct one in your ticket and emailed the customer. Closed the case as well. 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Wednesday, January 27, 2021 3:27:20 AM 
Subject: Call Back request - 9616405510 

Hi Team, 

The mail to the customer is getting bounced and the customer has asked the Crystel team to arrange a call back. 

The customer came to us on Dec 14 asking for the delivery update for Order ID 9616405510. The order was delivered on Dec 22 to the customer, but all the mails have bounced. 

The customer's details are: 

Name: Puskar Bhattarai 
Mobile: 0543058097 
Email: [email-masked] 

Regards, 
Nikhil.