Subject: Re: Late Collection: Order ID: 9629088687 Tracking ID: RP012121000717 Case id - 2019872
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Mon, 1 Feb 2021 05:06:46 -0700 (MST)

Hi Team, 

Kindly assist us to arrange the below collection, The customer can be reached at +971506562342 

Thank you for your help. 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 1 February, 2021 13:21:32 
Subject: Late Collection: Order ID: 9629088687 Tracking ID: RP012121000717 Case id - 2019872 

Hi Team, 

Problem Statement: What is the issue (Late Collection) Courier Team 

Order Date: 1/16/2021 
Order ID: 9629088687 
Tracking ID: RP012121000717 
Case id - 2019872 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 1/21/2021 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Manish