Subject: Re: Order Delivered, but in the Hybris showing NDR - 6257052957
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Shatakshi Pandey <[email-masked]>, Vishwajeet Singh <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Mon, 1 Feb 2021 04:55:30 -0700 (MST)

Hi Jessie, 

Kindly advise if there is any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shatakshi Pandey" <[email-masked]>, "Vishwajeet Singh" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "malik ismail" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Friday, January 29, 2021 4:44:30 PM 
Subject: RE: Order Delivered, but in the Hybris showing NDR - 6257052957 

[ mailto:[email-masked] | @Shatakshi Pandey ] [ mailto:[email-masked] | 
@Vishwajeet Singh ] 

This order was delivered and paid cash by the customer however, it has been marked as NDR. 

Is there a way the status can be updated as delivered? 

This is in case the customer would need to make a return. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, January 29, 2021 10:46 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: Re: Order Delivered, but in the Hybris showing NDR - 6257052957 

External email sender, please take precaution. 

Hi Team, 

Please check on the below issue and advise. 

Regards 
shakeeb 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 24, 2021 6:49:39 AM 
Subject: Order Delivered, but in the Hybris showing NDR - 6257052957 

Hi Team, 

With regards to Order ID 6257052957, AWB SD000812285, the customer is telling that she has received the order, while the order has been marked as NDR in Hybris. 

Kindly assist. 

Regards, 

Nikhil. 

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