Subject: Refund approval.
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 1 Feb 2021 04:19:24 -0700 (MST)

Hi Team, 

Subject: Refund approval . 

Order No: 9618050099 

Order Date : Nov 27, 2020 

Tracking ID: FP112820002724 

Total Price: AED 160.3 

Concept: Centrepoint 

Ticket:1896530 

Issue Description: Issue Description: With reference to the above order, the customer is claiming that he did not receive the order. The case was escalated to LMG team to provide POD, but no response. 

Customer's history: customer is with us from 11/30/20 , and he placed 8 orders. 

Assistance required: We request you to provide a refund approval in order to have the customer refunded manually and close the issue. 

Regards, 

Yasser