Subject: refund issue
From: ABDALLAH AHEMAD <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Mon, 1 Feb 2021 00:05:21 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Dec 31, 2020 
Order ID: 6259755225 

Assistance Required: Need refund for customer. 
Issue Description: Customer his order has been cancelled and refund has been REFUND_PROCESSED on 1/10/21 3:42 PM from our side under transaction id 169999990062276818 customer complaint he didn't get refund in his account he shared his statement bank as per attached 

kindly check and do the needful 
​ 
Regards, 
Abdallah.