Subject: Re: Re: Late collection Case id - 2019475 Order Number: 6264916525
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 01 Feb 2021 05:22:23 +0000

Dear Apoorv,     Below mentioned is the collection reference for the shared AWB.     A309C4C       As of now, we are proceeding with the ticket # 196880 closure. Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.             An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident. You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/3d9f78f75be3b790c64585cfbfc684f046320afd8b8691e54b3b328de56c859f or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.       Thanks and Regards,     Saurabh Deo, Technical Engineer  FarEye - Enabling Digital Logistics      Call: +91 7065956595                     
                           
                            On
                            Mon, 1 Feb at 10:33 AM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference on the below case. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "Manish Kumar" <[email-masked]> To: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]> Sent: Saturday, January 30, 2021 5:03:02 PM Subject: Late collection  Case id - 2019475 Order Number: 6264916525 

 
 Hi Team, 
  Mob no 0554236229 
 Address:Near prince sultan military medical city Sulaimaniya, Riyadh 
 ​ 
 Problem statement - Late collection 
  Case id - 2019475 
 Order Number: 6264916525 
 Order Created: 1/17/2021 
 AWB - 46405519576 
  Assistance required: Kindly help us with the collection reference and also make sure to add the above address as the collection reference is getting cancelled. 
  Regards, 
 Manish