Subject: Order Status Updation - 9615292365
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: PRINCE MALIK <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>
Date: Sat, 30 Jan 2021 09:16:30 -0700 (MST)

Hi Team, 

Please asisst in updating the order status of the following order number: 9615292365 to delivered. As per Fareye the order is showing delivered on Nov 20, 2020. Customer has also confirmed receiving the order but insisting to get the order status updated. 

Thank you for your help! 

Regards, 
Apoorv 

From: "PRINCE MALIK" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Subject: Update the order status to delivered 

Hi Team, 

Ticket number- 1925837 
Order number -9615292365 
Assistance required - Update the order status to delivered 

Description - Customer has received the order however status has not updated in Hybris. Please update the status to delivered. 

Regards 
Prince