Subject: Re: Wrong products returned 6250060228
From: Fatma Maher <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: ksaconloc returns <[email-masked]>, Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 30 Jan 2021 03:11:05 -0700 (MST)

Hi Team, 

Any updates. 

Regards, 
Fatma Maher 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "ksaconloc returns" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fatma Maher" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 14 January, 2021 11:46:07 
Subject: Wrong products returned 6250060228 

Hi Team, 

With reference to order # 6250060228 
AWB: 46388480445 
RMA: 1000305593 

Customer claiming that he has returned extra item which is not belong to the Landmark worth of around SAR 600. 

Kindly check and assist us to return the extra items. 

Regards, 
Fauzan 

From: "Fatma Maher" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 14 January, 2021 11:05:04 
Subject: Wrong products returned 6250060228 

Hi Team, 

Order no: [ callto:6250060228 | 6250060228 ] 
AWB: 46388480445 

The customer has returned wrong products to the courier team. The refund has been processed SAR187 as the RMA was cancelled, but he didn't return our item, it's another company's products, which it costs +SAR 600.The customer wants the other company's items, and wants to return our item also. 

Kindly check and do the needful. 

Regards, 
Fatma