Subject: 6259769804 refund has not been processed
From: Sohaib Ahmed <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 30 Jan 2021 00:43:58 -0700 (MST)

Hi Team 

Problem Statement: Refund Not Processed 

Order Date : Dec 31, 2020 
Order ID: 6259769804 
RMA ID: 1000471670 

Assistance Required: Need refund for customer. 

Issue Description: order was placed on Dec 31, 2020 and was shipped to Saudi post on Dec 31, 2020 , However as per Saudi post website the order has been returned to shipper on 14 Jan 2021 and we can not see any refund or RMA for the order as it not delivered to customer. 
Kindly process the refund asap . 

Regards, 
Sohaib