Subject: RE: Order not shipped - Kindly assist with the refund - 8212733090
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Akshay Berry <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>
Date: Sat, 30 Jan 2021 05:04:16 +0000

@Apoorv Joshi<mailto:[email-masked]>

Escalated to finance for manual refund due to a tech issue.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, January 29, 2021 5:43 PM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Akshay Berry <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Order not shipped - Kindly assist with the refund - 8212733090

External email sender, please take precaution.
Hi Jessie,

Can you please advise if any update on the below case. 4 items are still remaining to be cancelled, case pending since Nov 2020.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 19, 2021 12:26:05 AM
Subject: RE: Order not shipped - Kindly assist with the refund - 8212733090

@Apoorv Joshi<mailto:[email-masked]>

Still pending with both tech and warehouse.

Following up on it.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 18, 2021 5:41 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order not shipped - Kindly assist with the refund - 8212733090

External email sender, please take precaution.
Hi Jessie,

Can you please check and advise if there is any update from tech in the below Inc. ID. Order is still not cancelled.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 3, 2021 10:38:20 PM
Subject: RE: Order not shipped - Kindly assist with the refund - 8212733090

@Seeta Seeta<mailto:[email-masked]>

Checking with tech still.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 3, 2021 2:40 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order not shipped - Kindly assist with the refund - 8212733090

External email sender, please take precaution.
Hi Team,

Need assistance in the mentioned case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 2 January, 2021 22:42:48
Subject: Fwd: Order not shipped - Kindly assist with the refund - 8212733090

Hi Team,

Any Update?

Regards,
Nikhil.
________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 31 December, 2020 15:30:47
Subject: Re: Order not shipped - Kindly assist with the refund - 8212733090

Hi Jessie,

Is there any update in the mentioned issue.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 23 December, 2020 23:24:47
Subject: RE: Order not shipped - Kindly assist with the refund - 8212733090

@Seeta Seeta<mailto:[email-masked]>

Raised to tech INC0937461

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, December 23, 2020 2:40 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Order not shipped - Kindly assist with the refund - 8212733090

External email sender, please take precaution.
Hi Jessie,

Can you please help us to cancel the mentioned order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 11 December, 2020 13:06:42
Subject: Order not shipped - Kindly assist with the refund - 8212733090

Hi Team,

With regards to Order ID 8212733090 the WH team has confirmed that due to a technical issue the order has not been shipped. They are asking to process the return and refund. The child ticket number is 1796899.

Kindly assist with the refund.

Regards,
Nikhil.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C9b7cf780e8ba40efa9ca08d8c45bc456%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637475245717595265%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hHGF9gCXv%2Bf5sazFqsGPs8fvnU%2FP50Y2KmJepdhB4Ic%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C9b7cf780e8ba40efa9ca08d8c45bc456%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637475245717605262%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=3jTO0MZl0m69OUKbAXHCUXFuoOGzOHRnug1PN18LvJs%3D&reserved=0>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: Incident Number INC0937461 is moved to Resolved
From: Jessie Caparas <[email-masked]>
To: Varun Sharma <[email-masked]>, Midhun Madhu <[email-masked]>, "Pratheepa Balasubramaniam (TCS)" <[email-masked]>, IT Service <[email-masked]>, "Jagmohan Urmaliya (TCS)" <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: "Shaiju Sathyan (TCS)" <[email-masked]>
Date: Sun, 24 Jan 2021 08:13:16 +0000

Thanks @Varun Sharma<mailto:[email-masked]>

As approved, please refund KWD 12.55 @Mustafa Chakki<mailto:[email-masked]> to the customer's k-net account.

We are unable to create the ticket yet in Hybris for this order ID 8212733090 due to a tech issue and will add it later on.

Kindly do the needful as this complaint is pending from last year.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Varun Sharma <[email-masked]>
Sent: Sunday, January 24, 2021 10:41 AM
To: Jessie Caparas <[email-masked]>; Midhun Madhu <[email-masked]>; Pratheepa Balasubramaniam (TCS) <[email-masked]>; IT Service <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: Shaiju Sathyan (TCS) <[email-masked]>
Subject: RE: Incident Number INC0937461 is moved to Resolved

If customer has not got the items, pls refund

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 22, 2021 12:13 PM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Varun Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Shaiju Sathyan (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved
Importance: High

@Varun Sharma<mailto:[email-masked]>

This case has been pending from last month and there is currently an issue cancelling the items that have not been shipped worth KWD 15.05.

We have been trying to make the customer wait however it's been too long.

Since issue is still not sorted, can we go ahead and manually refund the customer?

Once issue is fixed, we will make sure to invalidate the my credit points to the customer.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 19, 2021 9:55 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Shaiju Sathyan (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved

Hi @Jessie Caparas<mailto:[email-masked]>,

It's already communicated to @Pratheepa Balasubramaniam (TCS)<mailto:[email-masked]>.

Midhun R Madhu

+965 2228 9509 Ext : 2323

+965 97232105

[email-masked]<mailto:[email-masked]>

www.centrepointstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.centrepointstores.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cea05c1410ea54d58150308d8c032f4c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637470672373673788%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=v1kfe%2F9sd7983ig%2BL7rzXsK1QQHoqLYwxqZvztYKkjA%3D&reserved=0>

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 18/Jan/2021 9:56 PM
To: Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Shaiju Sathyan (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved
Importance: High

@Midhun Madhu<mailto:[email-masked]>

Can you please advise since customer has been continuously chasing us.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 16, 2021 1:33 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; IT Service <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Shaiju Sathyan (TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved

@Midhun Madhu<mailto:[email-masked]>

Please let us know what is the error that is shown while cancelling this order.

Regards,

Pratheepa B

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 16, 2021 1:54 PM
To: IT Service <[email-masked]<mailto:[email-masked]>>; Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved
Importance: High

@Pratheepa Balasubramaniam (TCS)<mailto:[email-masked]>

Midhun is unable to cancel this.

Any update?

Please assist as its pending from November 2020.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Jessie Caparas
Sent: Sunday, January 3, 2021 9:08 PM
To: IT Service <[email-masked]<mailto:[email-masked]>>; Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved
Importance: High

@Jagmohan Urmaliya (TCS)<mailto:[email-masked]> @Pratheepa Balasubramaniam (TCS)<mailto:[email-masked]>

Need your urgent help on this.

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: Jessie Caparas
Sent: Thursday, December 31, 2020 4:30 PM
To: IT Service <[email-masked]<mailto:[email-masked]>>; Pratheepa Balasubramaniam (TCS) <[email-masked]<mailto:[email-masked]>>; Jagmohan Urmaliya (TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Incident Number INC0937461 is moved to Resolved
Importance: High

@Pratheepa Balasubramaniam (TCS)<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]>

WH Team claims they are unable to cancel this order 8212733090

Can you please help?

Thank you and Kind Regards,

Jessie Caparas

T: +97145172087

From: IT Service Desk <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 31, 2020 9:29 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Incident Number INC0937461 is moved to Resolved

Dear Jessie Caparas,

The Incident Number INC0937461 has been resolved and will automatically close in 5 days.

Short description: Order cancellation issue in OMS

Resolution notes: Hello Jessie Caparas,
Request: 8212733090 - Unable to ship due to tech issue as per WH team. Please cancel this order.
Solution: We have asked warehouse users to capture SED for the order. Since no action has to be taken from our end, we are driving the ticket towards closure.

Your feedback is very important to us and will help us to improve our ability to serve you.
We request you to participate in feedback survey email you receive for this request.
Thank you very much for your time and cooperation.

Best Regards,
Pratheepa Balasubramaniam
WMS Application Team

Note:
We kindly request to provide below details while logging any new request
1. Contact number to reach
2. Issue explained in detail with all data, error screen shot, user details, report name, path etc.
3. Filled predefined template and all approvals

Click here to view INC0937461<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fincident.do%3Fsys_id%3Dbf373981db9de050f9fa7c63f39619c6&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cea05c1410ea54d58150308d8c032f4c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637470672373683785%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=PxyvtF534ml5GbsJL3Qrx1rWPgP5cSsvKGEsDx7oIyE%3D&reserved=0>

Your response is valuable to us. Please take a survey by clicking on below link.

Click here<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2Fnav_to.do%3Furi%3Dassessment_take2.do%253Fsysparm_assessable_type%3D2fab20f3db48674010af9e04db96197d%2526sysparm_assessable_sysid%3D1d299c2fdbd92c90f9fa7c63f3961945&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cea05c1410ea54d58150308d8c032f4c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637470672373693781%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=6J%2BHqj9sbY7lwHejwT4QGA2JBkXY2ZrDigzkJGKgSKg%3D&reserved=0>

Thanks & Regards,

LMG IT Service Desk
*    Toll-free UAE- 800-191919 or (04)809-4222

*    Toll-free KSA- 800-7577555 or (011)279-3200

Online: https://landmarkit.service-now.com<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkit.service-now.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cea05c1410ea54d58150308d8c032f4c7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637470672373693781%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=YQLfJtzonJ5Ybm%2FaC8HNCUZGe%2BTC8JAwpR8F6%2BjAhLU%3D&reserved=0>

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