Subject: Fwd: Refund not credited - 6250910584
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 29 Jan 2021 15:48:52 -0700 (MST)

Hi Team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Saturday, 23 January, 2021 03:48:29 
Subject: Fwd: Refund not credited - 6250910584 

Hi Team, 

Any update? 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 18 January, 2021 04:38:43 
Subject: Fwd: Refund not credited - 6250910584 

Hi Team, 

Any update? 

Regards, 
Nikhil. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Malik Ismail" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 11 January, 2021 18:07:25 
Subject: Refund not credited - 6250910584 

Hi Malik, 

With reference to order # 6250910584 

As per hybris the refund has been manually refunded by payfort on 20 Dec 2020. but customer claiming that he still not received the refund. Kindly check and assist. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, January 11, 2021 12:31:41 AM 
Subject: Refund not credited - 6250910584 

Hi Team, 

The customer is complaining that the refund is not yet credited to the customer's account. The customer has shared the bank statement with us as proof. 

Kindly assist with the conifrmation of the refund. 

Regards, 
Nikhil.