Subject: Refund rejected on Nov 17 and the refund not processed yet - 9613845472
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Fri, 29 Jan 2021 10:40:10 -0700 (MST)

Hi Team, 

With regards to Order ID 9613845472, the refund was rejected on Nov 17 and the customer is complaining that the refund is not yet credited to his account. Kindly share the RRN number under which the refund was processed manually by the Payfort team. 

Regards, 
Nikhil.