Subject: Re: Call back for customer
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, MOHAMMAD HUMAYUN <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 29 Jan 2021 09:32:38 -0700 (MST)

Hi Team, 

Please assist in arranging the call back on the following contact number for the below case: +971567892929 

Customer is saying they will not tell their concern unless it is a manager. 

Thank you for your help! 

Regards, 
Apoorv 

From: "MOHAMMAD HUMAYUN" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, January 26, 2021 10:45:18 PM 
Subject: Call back for customer 

Hi Team, 

Order number: 9621013957 
Ticket ID: 1938766 

Issue: Customer is coming again and again asking for getting in touch with a manager or the higher authority. Kindly look into the matter and assist. 

Regards, 
Humayun.