Subject: Re: Re: Late Collection // 6248407085
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 29 Jan 2021 16:16:10 +0000

Dear Apoorv,     Please find the collection reference below.     A28434D       As of now, we are proceeding with the ticket # 196397 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/6b4069dd62b1b9e00d41d1c02c67abdb10e09ae390217be0226dcc2de9d2fccd or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Fri, 29 Jan at  9:31 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 

 Hi Team, 
   
 Order ID: 6248407085 
 Tracking ID: 46404966506 
  
    Kindly share the collection reference for the above AWB. Thank you for your help! 
   
 Regards, 
 Apoorv