Subject: Re: Order to be cancelled #8225224360
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: ecom cskuwait <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, midhun madhu <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 28 Jan 2021 21:50:13 -0700 (MST)

Hi Team, 

As per hybris one quantity still not cancelled and customer got refund only for two quantity. kindly check and assist us to close the case. 

Thank you for your help. 

Regards, 
Fauzan 

From: "ecom cskuwait" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "midhun madhu" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, January 23, 2021 11:31:13 AM 
Subject: RE: Order to be cancelled #8225224360 

Dear Madam, 

[ mailto:[email-masked] | @Jessie Caparas ] 

please be informed the order already cancelled , 

kindly initiate refund to customer 

Thanks & Regards, 

Siva Prasad 

From: Midhun Madhu <[email-masked]> 
Sent: 23 January 2021 08:22 
To: ecom cskuwait <[email-masked]> 
Subject: FW: Order to be cancelled #8225224360 
Importance: High 

Midhun R Madhu 

+965 2228 9509 Ext : 2323 

+965 97232105 

[ mailto:[email-masked] | [email-masked] ] 

[ http://www.centrepointstores.com/ | www.centrepointstores.com ] 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 22/Jan/2021 1:14 PM 
To: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order to be cancelled #8225224360 
Importance: High 

[ mailto:[email-masked] | @Midhun Madhu ] 

Kindly check the below. 

Child ticket 2009621 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 22, 2021 1:34 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fatma Maher < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order to be cancelled #8225224360 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With reference to order # 8225224360 

Order Date: Dec 29, 2020 

Kindly assist us to cancel the order as it has not shipped yet. 

Regards. 

Fauzan 

From: "Fatma Maher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 22, 2021 2:12:40 PM 
Subject: No Consignments 8225224360 

Hi Team, 

Problem Statement: No Consignments 

Order Date : Dec 29, 2020 

Order ID: 8225224360 

Assistance Required: Need Urgent Cancellation 

Issue Description: As per the Hybris there's no consignments for the order, and the customer is asking for delivery. Kindly check and assist. 

Regards, 

Fatma Maher 

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