Subject: Re: Need POD - 6248231227
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>
Date: Thu, 28 Jan 2021 06:39:25 -0700 (MST)

Hi Team, 

Kindly assist in getting the POD on the below case. Not getting any response from Saudi post. Case pending since Dec 2020. Order value is SAR 120.70. Customer denying receiving this order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Subject: Need POD 

Hi Team, 

Problem Statement: Need POD 

Order Date : Nov 27, 2020 

Order ID: 6248231227 
Tracking ID: CRDSAL0112297420 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on 28-11-20 and as per Saudi post website the order delivered to customer on 01-12-20, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Shafeeque