Subject: Re: Refund Not Processed // 8216605669
From: Apoorv Joshi <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 28 Jan 2021 06:25:46 -0700 (MST)

Refund is already processed, raised jira as the My Credits are not reflecting in customer's account yet. 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, January 3, 2021 12:55:21 PM 
Subject: Refund Not Processed // 8216605669 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 22,2020 

Order ID: 8216605669 
Return Tracking ID: NA 
Assistance Required: Refund not processed 
​ 
Issue Description: As per hybris customer returned the items and the status is " REACHED_WAREHOUSE" but the refund is not processed.we escalated to the Warehouse but no action has been taken till now. 
​ So we request you to check under RMA 1000331732 and process the refund. 

Regards, 
Shafeeque