Subject: Re: RRN required: order id - 6249605646
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Musaed <[email-masked]>, Jessie Caparas <[email-masked]>, malik ismail <[email-masked]>, Mohd Imran <[email-masked]>
Date: Thu, 28 Jan 2021 05:51:17 -0700 (MST)

Hi Team, 

The customer has reported that he has not received his refund against his return in the order id - 6249605646 which was processed from our side on 9 Dec 2020 under the request token id - 169999990041427145 as per the Hybris. 

We request you to please help us with RRN against this refund. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, January 7, 2021 11:57:30 AM 
Subject: Refund 6249605646 

Hi Team, 

Order No:6249605646 
Order Created:​Nov 30, 2020 

RMA:​1000285956 

Amount is SAR 49.50 

The refund has been processed on 12/9/20 

The customer is coming constantly and has provide bank statement as well . 

kindly share the Unique Transaction Identifier Number As bank request . 

Regards,