Subject: Re: Re: Reference ID 46404676614
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 28 Jan 2021 11:01:48 +0000

Dear Shakeeb,     Please find the collection reference below.     "A27D77C"   As of now, we are proceeding with the ticket # 195956 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b497c63ffd9bebd17f2ea68429ebb867b0f32274a713fd54818c5a681447db10 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Ayushi Singh, Technical Engineer   FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Thu, 28 Jan at 11:54 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Greeting from FarEye! We have received your concern regarding the collection reference number. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same. 

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/b497c63ffd9bebd17f2ea68429ebb867b0f32274a713fd54818c5a681447db10 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
   
 Thanks and Regards, 

Saurabh Deo, Technical Engineer
 
 FarEye - Enabling Digital Logistics 

 Call: +91 7065956595 

 

 

  

 

 
                           
                            On
                            Thu, 28 Jan at 11:47 AM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team, 

 
  Kindly provide Reference ID for AWB : 46404676614 and Order no. : 6254317004. 
  Thanks for your help ! 
  Regards, 
 
 Shakeeb