Subject: Re: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Thu, 28 Jan 2021 02:58:09 -0700 (MST)

Hi Team, 

Please note that the customer has the item has not collected yet we request you to please do the needful. 

Regards, 
Manish 

From: "Dipesh Regmi" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Faraz Lohani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Monday, January 25, 2021 5:49:59 PM 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

Hi Team, 

Unable to collect as the customer is saying to come 27 th for collection. 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Dipesh Regmi 
Sent: Monday, January 25, 2021 4:06 PM 
To: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Faraz Lohani <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

Hi Team, 

Assigned to the driver and will get it picked if the courier can be connected with customer. 

Best Regards, 

Dipesh Regmi 

+971-526246726 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 24, 2021 9:41 PM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 
Importance: High 

[ mailto:[email-masked] | @Dipesh Regmi ] 

Any luck on this customer? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, January 24, 2021 7:07 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

External email sender, please take precaution. 

Hi Jessie, 

Kindly advise if any update on the below. Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Faraz Lohani" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 21, 2021 2:41:32 PM 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

[ mailto:[email-masked] | @Dipesh Regmi ] 

This has been marked for reattempt. 

Please do the needful. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 21, 2021 12:07 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Dipesh Regmi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

External email sender, please take precaution. 

Hi Jessie, 

Please assist in arranging the collection on the below. Already been marked for reattempt. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Dipesh Regmi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Faraz Lohani" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 15, 2021 5:08:54 PM 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

[ mailto:[email-masked] | @Dipesh Regmi ] 

For your help please. 

It needs to be collected asap. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 15, 2021 2:35 PM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

External email sender, please take precaution. 

Hi Jessie, 

The customer is still chasing us for the collection and asking call at 0564012163 / 0554352986 for the same as both contact number is working perfectly. 

Thank you for your help. 

Regards, 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Faraz Lohani" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 29 December, 2020 00:30:03 
Subject: RE: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

[ mailto:[email-masked] | @Faraz Lohani ] kindly follow up on this case. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, December 26, 2020 12:24 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

External email sender, please take precaution. 

Hi Team, 

Kindly assist us in arranging the below collection. The customer can be reached on +971564012163. 

Thank you your help. 

Regards, 

Apoorv 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 26 December, 2020 13:52:01 
Subject: Late Collection Case id - 1817324 Order ID: 9615561327 Tracking ID: RP112420001879 

Hi Team, 

Problem Statement: Late Collection 

Case id - 1817324 

Order Date : November 19th, 2020 

Order ID: 9615561327 

Tracking ID: RP112420001879 

Assistance Required: Need Urgent Collection 

Issue Description:- Customer is chasing us for return. Please collect the item and deliver to warehouse on priority. 

Regards, 

Manish 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. [ https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CDipesh.Regmi%40landmarkgroup.com%7C280fc199616d478e1f1508d8c08f44b7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637471068848166011%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=7yfAOEmv2dUdAzu2p3sMH40yWbbMmhucuCH5MjdupjQ%3D&reserved=0 | 
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com