Subject: Re: Need to refund //1862482
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, MUBASHER <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Thu, 28 Jan 2021 02:25:47 -0700 (MST)

Hi Team, 

Can you please assist in checking on the below case. Case pending since Dec 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "MUBASHER" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Tuesday, January 12, 2021 11:20:02 AM 
Subject: Re: Need to refund //1862482 

Hi Malik, 

Is there any update in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "MUBASHER" <[email-masked]>, "jessie caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Sunday, 3 January, 2021 11:07:04 
Subject: Re: Need to refund //1862482 

Hi Malik, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 20 December, 2020 05:05:21 
Subject: Need to refund 

Hi Team, 

Problem Statement: 
Order Date : Nov 26, 2020 
Order ID: 6247431494 
Tracking ID: FC1127200003421 
Assistance Required: Need to refund 
Issue Description: The customer made order and the order received and the customer gave to courier team atm card to pay the courier team detected twice the transitions id are 

1.148442713458 
2.147946206695 

Regards, 
Ahmed.