Subject: Re: Collection Delay - 6245603415
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 27 Jan 2021 15:25:09 -0700 (MST)

Hi Team, 

Please get it collected . 

Order ID: 6245603415 
Tracking ID: 46404676146 
Collection reference: A054E3B 
Assistance Required: Need Urgent Collection 
Address : Street Abdalmattiy Mirdad , Al Aariz, Riyadh 
Contact No: 966550044371 

Regards 

From: "FarEye Support" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, January 27, 2021 7:58:19 PM 
Subject: Re: Collection Delay - 6245603415 

Dear Apoorv, 

The collection reference number for the shared AWB number is A054E3B. 

As of now, we are proceeding with the ticket # 195819 closure. Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595. 

After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience. 

Please provide your valuable feedback. 

An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident. 
You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c | https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
Thanks and Regards, 

Prabhjot Kaur , Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 7065956595 

	[ https://www.facebook.com/GetFarEye/ ] 		[ https://www.youtube.com/fareyeinaction ] 		[ https://twitter.com/fareye ] 		[ https://www.linkedin.com/company/fareye/ ] 

On Wed, 27 Jan at 7:50 PM , FarEye Support <[email-masked]> wrote: 
Dear Apoorv, 

Greetings! 

We have received your concern, regarding collection reference number required. We will update you soon. 

You can visit the support ticket on [ https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c | https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c ] or please log in to the FarEye Support portal on [ https://fareye.freshdesk.com/ | https://fareye.freshdesk.com ] to check the details. 
T hanks, 
Shambhavi Singh, 
Technical Engineer 
[ http://www.getfareye.com/ | FarEye- Enabling Digital Logistics ] 
Call: +91 70-6595-6595 

7+ Mentions 
	
Digital Disruptor 
	
Recognized 

Chicago | London | Dubai | Singapore | India 

	[ https://www.facebook.com/GetFarEye/ ] 		[ https://www.youtube.com/fareyeinaction ] 		[ https://twitter.com/fareye ] 		[ https://www.linkedin.com/company/fareye/ ] 

Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

BQ_BEGIN
On Wed, 27 Jan at 7:26 PM , Apoorv Joshi <[email-masked]> wrote: 
Hi Team, 

Order ID: 6245603415 
AWB: 46404676146 

Kindly share the collection reference for the above AWB. 

Thank you for your help! 

Regards, 
Apoorv 

BQ_END

195819:211857