Subject: Refund Not Processed for the rejected // 6240640648
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 27 Jan 2021 11:33:24 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed for the rejected 

Order Date : 10/11/2020 

Order ID: 6240640648 
Return Tracking ID: RP1112200004984 
Assistance Required: Need RRN No. 
Issue Description: The amount of 274 SAR is Manually refunded by payfort on 23/11/2020 ,however customer claims that he still did not receive the refund .Provide us the RRN No , customer is not providing the statement as well . 

Regards, 
Shafeeque