Subject: Re: Collection Delay - 6245603415
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 14:28:19 +0000

Dear Apoorv,     The collection reference number for the shared AWB number is A054E3B.      As of now, we are proceeding with the ticket # 195819 closure. Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Prabhjot Kaur, Technical Engineer  FarEye- Enabling Digital Logistics      Call: +91 7065956595                  
                           
                            On
                            Wed, 27 Jan at  7:50 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greetings! 
   
 We have received your concern, regarding collection reference number required. We will update you soon.  

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/960254a778f9daffd81c03f6aa3745dab2a6239559eccc3987c626f0301fe20c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

               
 
Thanks, 

 
     
Shambhavi Singh,    
 
Technical Engineer 

   

FarEye- Enabling Digital Logistics 
 Call: +91 70-6595-6595 

  

 
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                            On
                            Wed, 27 Jan at  7:26 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 
 
 Hi Team, 
   
 Order ID: 6245603415 
 AWB: 46404676146 
   
 Kindly share the collection reference for the above AWB. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv