Subject: Re: Re: Late Collection /// 6248304113
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 27 Jan 2021 12:18:57 +0000

Dear Apoorv,     As per your concern, we have attached the collection reference for the given AWB : "A27C564"      As of now, we are proceeding with the ticket # 195776 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.            An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.    You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ab78aefd18900145af4ad03ff1d596248f33813484aa015c426686d90f4965dc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,     Rajveer Srivastava Technical Engineer | FarEye         Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 27 Jan at  5:14 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Greeting from FarEye! We have received your concern regarding collection reference number. We will revert you back as soon as we have an update or need any details to proceed further. We are working on the same. 

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ab78aefd18900145af4ad03ff1d596248f33813484aa015c426686d90f4965dc or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
   
 Thanks and Regards, 

Saurabh Deo, Technical Engineer
 
 FarEye - Enabling Digital Logistics 

 Call: +91 7065956595 

 

 

  

 

 
                           
                            On
                            Wed, 27 Jan at  5:01 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:

 
 
 Hi Apoorv,  Order ID: 6248304113 
 Tracking ID: 46404631943 
  
 Please share the collection reference for the above AWB. Thank you for your help! 
   
 Regards, 
 Apoorv