Subject: Re: Refund -6239905179
From: Mohammad Musaed <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Wed, 27 Jan 2021 05:16:21 -0700 (MST)

Any update kindly share the RRN 

From: "Sankar T" <[email-masked]> 
To: "Jessie Caparas" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Musaed" <[email-masked]>, "Akshay Berry" <[email-masked]> 
Sent: Saturday, 23 January, 2021 15:28:05 
Subject: Re: Refund -6239905179 

[ mailto:[email-masked] | @Jessie Caparas ] – It’s already been done. 

From: Jessie Caparas <[email-masked]> 
Date: Saturday, 23 January 2021 at 2:57 PM 
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>, Sankar T <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "seeta.seeta" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Akshay Berry <[email-masked]> 
Subject: RE: Refund -6239905179 

[ mailto:[email-masked] | @Sankar T ] 

Is this in your list? 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Saturday, January 23, 2021 1:07 PM 
To: Malik Ismail <[email-masked]>; Jessie Caparas <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Musaed <[email-masked]>; Akshay Berry <[email-masked]> 
Subject: Re: Refund -6239905179 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Any update on the below case. 

Could you please share with us the RRN for the order to share it with customer, because customer is too disappointed for our refund service. 

Order # 6239905179 

RMA: 1000194378 

Amount : SAR133 

Regards, 

Fauzan 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] >, "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Akshay Berry" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 2, 2021 12:22:21 PM 
Subject: Re: Refund -6239905179 

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Mohammad Musaed" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 2, 2021 11:07:05 AM 
Subject: Refund -6239905179 

Hi Team, 

Order number :6239905179 

RMA:1000194378 

Amount :133 sar 

The refund has been processed manually by payfort on 11/21/20 ,However the customer came many times Asking for refund 

and he provided us by bank statement .kindly check with concern team and do the needful. 

Regards, 

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