Subject: RE: Late collection #6256956383
From: Bm olmriyadh <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, SAEEDURRAHMAN CHOUDHARY <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>, Malik Ismail <[email-masked]>, Meer Ali <[email-masked]>
Date: Wed, 27 Jan 2021 08:15:16 +0000

Dear Team,

Our courier was contacted to customer for pickup  as per the customer already handed over to store, please check with customer for confirmation

Thanks!

Dinesh balu

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, January 27, 2021 10:20 AM
To: Bm olmriyadh <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; SAEEDURRAHMAN CHOUDHARY <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohd Imran <[email-masked]>; Akshay Berry <[email-masked]>; Malik Ismail <[email-masked]>; Meer Ali <[email-masked]>
Subject: Re: Late collection #6256956383
Importance: High

External email sender, please take precaution.
Hi Team,

The collection still now done. Kindly arrange a collection on priority basis as the case is pending since long time.

Reattempt has been done from system.

Regards,
Fauzan

________________________________
From: "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
To: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "SAEEDURRAHMAN CHOUDHARY" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>, "Akshay Berry" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>, "Meer Ali" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 17, 2021 1:05:08 PM
Subject: RE: Late collection  #6256956383

Dear Team,

We have assigned to our courier for pickup

Thanks!

Dinesh balu

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 16, 2021 8:23 PM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Bm olmriyadh <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; saeedurrahman choudhary <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late collection #6256956383
Importance: High

@Bm olmriyadh<mailto:[email-masked]> @ArishLaila<mailto:[email-masked]>

Please attempt the collection asap.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 16, 2021 7:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; saeedurrahman choudhary <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late collection #6256956383

External email sender, please take precaution.
Hi Team,

Please assist in arranging the collection on the below. Escalated to LMG multiple times but not getting a response. Customer can be reached on +966555626113 and we have marked the RVP for reattempt already on Fareye portal.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "saeedurrahman choudhary" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 16, 2021 3:12:54 PM
Subject: Late collection  #6256956383

Hi Team,

Problem Statement: Late collection
Order Date : Dec 22, 2020
Order ID: 6256956383
Tracking ID: RP1226200002259

Assistance Required: Need urgent collection

Issue Description: Customer raised a return request on 12/26/20. But the item still not collected.

Please check and advise.

Regards,
Saeedurrahman

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com