Subject: RE: WWD Homecentre Damaged item received // 8224364527
From: Tejinder Singh <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Karthik Thirumurthy <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Manish Kumar <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Wed, 27 Jan 2021 03:48:34 +0000

Dear @Mohammad Shababe Quamar<mailto:[email-masked]>

Today we are going to replace the same. Will update once job done.

Regards,
Tejinder Singh.

From: Mohammad Shababe Quamar
Sent: Tuesday, January 26, 2021 6:31 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Murugapandian Mani <[email-masked]>
Cc: Karthik Thirumurthy <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Tejinder Singh <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Manish Kumar <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Malik Ismail <[email-masked]>; Akshay Berry <[email-masked]>
Subject: RE: WWD Homecentre Damaged item received // 8224364527

Looping in @Murugapandian Mani<mailto:[email-masked]> Please help us to close this case.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 7:29 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Karthik Thirumurthy <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Mohammad Shafeeque <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD Homecentre Damaged item received // 8224364527

External email sender, please take precaution.
Hi Team,

Please assist in getting an update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Karthik Thirumurthy" <[email-masked]<mailto:[email-masked]>>, "tejinder singh" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "murugapandian mani" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 25, 2021 5:44:14 PM
Subject: Re: WWD Homecentre Damaged item received // 8224364527

Hi Team,

Can you please look into the below issue and advise.

Regards
shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 17, 2021 12:26:59 AM
Subject: WWD Homecentre Damaged item received // 8224364527

Hi Team,

Problem Statement:  WWD Homecentre Damaged item received

Order Date : 25/12/2020

Order ID: 8224364527
Damaged Item ID: 162896575 - - Milford End Table
Tracking ID:  15529548224364527
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that he received the item on 04/01/2020 but the item which they received is damaged, customer also provided us the picture of damaged item(PFA)

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
​Shafeeque

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