Subject: Re: Partial cancellation failing: Case id - 1928896 Order Number: 7425851364
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, malik ismail <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 26 Jan 2021 08:23:58 -0700 (MST)

Hi Team, 

Please assist in partial cancellation of the following item: 162927405 in the order number: 7425851364. The item was not sent under consignment and customer has already placed another order for same items and have received it. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, January 26, 2021 5:28:07 PM 
Subject: Partial cancellation failing: Case id - 1928896 Order Number: 7425851364 

Hi Team, 

Problem statement - Partial cancellation failing 

Case id - 1928896 
Order Number: 7425851364 
Order Created: 1/1/2021 

​Item name: 162927405 - - Graco Evo Travel System 
Item cancelled: BHD 130.50 

Assistance required: Kindly assist us to process the cancelation and refund for the same. 

Regards, 
Manish