Subject: Re: Re: Reference Id 46404409553
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Jan 2021 12:05:48 +0000

Dear Apoorv,     Below mentioned is the collection reference for the shared AWB.     A2656E9       As of now, we are proceeding with the ticket # 195526 closure. Should you need any further information, please do not hesitate to contact us at [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.             An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident. You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/649a02e90dbe7e2478a8da9dbd742c857fd7f24a894c0dff49f653670ce5d0c9 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.       Thanks and Regards,     Saurabh Deo, Technical Engineer  FarEye - Enabling Digital Logistics      Call: +91 7065956595                     
                           
                            On
                            Tue, 26 Jan at  5:25 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Apoorv, 
   
 Thanks for contacting FarEye!! We have received your concern regarding the collection reference number. We are working on the same and will update you soon.   

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/649a02e90dbe7e2478a8da9dbd742c857fd7f24a894c0dff49f653670ce5d0c9 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
 Prabhjot Kaur, Technical Engineer

 FarEye- Enabling Digital Logistics 

 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Tue, 26 Jan at  5:20 PM
                            ,  Apoorv Joshi <[email-masked]>  wrote:
                             
 Hi Team, 
   
 Please share the collection reference on the below. 
   
 Thank you for your help! 
   
 Regards, 
 Apoorv 

 
From: "JUHI GOEL" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> Sent: Tuesday, January 26, 2021 4:50:23 PM Subject: Reference Id 46404409553 

  
 Hi Team, 
  Kindly provide Reference Id for the Collection. 
  AWB 46404409553 
 Order No. 6253826965 
  Regards, 
 Juhi