Subject: RE: Arrange call beck/ 6266414472
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Osam <[email-masked]>
Date: Tue, 26 Jan 2021 09:14:17 +0000

@Akshay Berry<mailto:[email-masked]>

Can you please call this customer to stop the customer from posting any complaint through social media.

We have requested for this customer to be compensated FYI.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, January 26, 2021 1:13 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Osam <[email-masked]>; Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>
Subject: Arrange call beck/ 6266414472

External email sender, please take precaution.
Hi Team,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Osam" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 26, 2021 2:40:58 PM
Subject: Partial Cancellation Issue/ 6266414472

Hi Team,

With reference to order number 6266414472, the customer is angry cause of the cancellation of one item in his order, and he asking what is the reasons behind the cancellation of his item. although the customer found the item available in the website but in higher price and he is disappointed because of that, kindly help us to solve this case.
​
Customer Contact number :00966558111930
Customer email id: [email-masked]<mailto:[email-masked]>

Thank you for your help!
​
Regards,
Osam

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