Subject: Arrange call beck/ 6266414472
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Osam <[email-masked]>, Jessie Caparas <[email-masked]>, Akshay Berry <[email-masked]>
Date: Tue, 26 Jan 2021 02:13:10 -0700 (MST)

Hi Team, 

Please assist regarding the following concern. 

Regards 
Shakeeb 

From: "Osam" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, January 26, 2021 2:40:58 PM 
Subject: Partial Cancellation Issue/ 6266414472 

Hi Team, 

With reference to order number 6266414472, the customer is angry cause of the cancellation of one item in his order, and he asking what is the reasons behind the cancellation of his item. although the customer found the item available in the website but in higher price and he is disappointed because of that, kindly help us to solve this case. 
​ 
Customer Contact number :00966558111930 
Customer email id: [email-masked] 

Thank you for your help! 
​ 
Regards, 
Osam