Subject: RRN number required: Case id - 1904340 Order Number: 4517018858 and Order Number: 4518583935
From: Manish Kumar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>
Date: Tue, 26 Jan 2021 01:11:28 -0700 (MST)

Hi Team, 
​ 
Problem statement - Refund processed however it is not reflecting in customer's account 

Case id - 1904340 
Order Number: 4517018858 
Order Created: 11/24/2020 
AWB - FP1124200003892 
Refund amount: 116.10 
Refund date: 12/1/2020 
Reference token id: 169999990035672929 

Order Number: 4518583935 
Order Created: 12/3/2020 
AWB - 3000022618 
Refund amount: 44.10 
Refund date: 12/6/2020 
Reference token id: 169999990043493407 

Assistance required: Please look into the issue and help us with the RRN number for the above refunds 

Regards, 
Manish