Subject: Refund Order ID:2000465931, 2000444999
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 26 Jan 2021 00:09:20 -0700 (MST)

Hi Team, 

Please Initiate the refund for the below orders numbers as we informed that the bank details of the customer has been updated . 

Problem Statement:the refund has been done but its not appear on the customer's credit for 2 orders 

Order Date :Nov 11, 2020 
Order ID:2000465931, 2000444999 
Tracking ID:43823507641,43822901754 

Amount: (EGP218.40+256+576) 
Assistance Required:Need an urgent refund 
Regards, 
CS Team Yahya Ahmed Mohammed Ali Al- Dhurafi