Subject: Refund Not Processed // 1880856
From: "HAMZA AL. NOMANI" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 25 Jan 2021 17:50:14 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Nov 21, 2020 
Order ID: 6245290771 
Tracking ID: 46399620105 
RMA: 1000416929 

Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has not been collected but the customer claimed that he submitted the items to the courier partner office, kindly check and process the RMA asap and update us. 

Regards, 
Hamza